This knowledge base (KB) article shows you how to access the
Classrooms Server from a Mac using the Remote Desktop Connection
application. This method specifically applies to SVE 204 and is
accurate for 2013SEM2. This is helpful for students and faculty
...
Are you seeing this?
When clicking the "Webmail" link from Inside Augsburg opens a personal
Gmail account instead of your Augsburg email, try one of the following
options. If using Augsburg computers, it is best to always access
personal Gmail via an in...
BEFORE THE ZOOM VIDEO CONFERENCE
* Determine how you will communicate with the remote location in case
of issues with the video conference connection.
-Share cell phone numbers
-Plan to open the Zoom chat in case there is no audio
-Use Google Hangouts ...
BIBLIOGRAPHIC TOOLS OVERVIEW
Please see your LFC if you have any questions.
RefWorks:
* New reworks releasing late-2016 will be able to store docs like
PDFs, in the cloud
* New version will be able to upload a document from your computer,
so ...
You are always welcome to contact the TechDesk or your Liaison For
Computing or the Tech Desk if you would like in-person help or a more
detailed explanation of any of the following information.
A brief overview of steps to change augnet password:
1. B...
CLEAR YOUR PASSWORD FOR WIRELESS NETWORKS ON MOBILE DEVICES
To prevent the risk of account lockouts after changing your Augsburg
password, these steps should be taken on your non-Augsburg provided
mobile devices. It is recommended to verify passwords are...
REFRESHING YOUR WEB EXPERIENCE
Web browsers often keep a cache (local copies) of web files so that
web pages will load faster. For example, if you visit the Inside
Augsburg site frequently, your browser may keep local copies of the
images at the top of t...
This article will provide you with instructions on how to connect your
ChromeBook with our Augsburg wireless network.
* Click the Wifi icon at the botton on the task bar, then select "No
network".
* In the EAP method tab, select PEAP.
* For the Se...
The projectors in Foss 20a, 20b, 21a, 21b, 22b, 42, Old Main 202, OGC
111, 112, 114, 200, 201, 202 have the ability to wirelessly project
from your mobile device or computer.
You'll need to download the app:
Get the app for the iPad or iPhone
[https:/...
This article will describe the necessary steps for you to be able to
connect to rdp using your iPad.
* Find and download the app "PocketCloud" from the App Store.
* After you've installed "PocketCloud" open the app and tap on "Skip
Wizard"
* Tap o...
Sometimes you may have a file you want to share that is too large to
attach to an email. In that case, you can save the file in your www
folder and then email a link to the file instead. Follow these steps:
* Choose a nicely-formatted name for your fil...
ADD INSTITUTIONAL ADVANCEMENT OFFICE STAFF TO SPECIFIC SECTIONS ON
THEIR CONTACT PAGE
This only applies to the Institutional Advancement office.
IA has a contact page that separates its staff into 4 sections:
Leadership, Philanthropy & Support, Engage...
This tutorial will show you how to disable Javascript in any internet
browser.
_WHY WOULD I WANT TO DISABLE JAVASCRIPT?_
Javascript allows internet pages to do more complicated things than
display stationary text and pictures. This includes more us...
By default, you may find that no events show up on the calendar in
Astra Scheduling software. To show events and classes, follow these
steps:
* Open "Advanced Search Settings" as shown below:
* Check the boxes that say "Include Events" and "Include A...
The link for the GAE (Google Apps for Education) Resource list of
shared group email accounts and calendars can only be accessed
* on campus
* remotely via RDP (Remote Desktop Protocol)
* remotely via VPN
Once IT has set up a resource for a shar...
Do you ever see this window after clicking a link to a Google Drive
resource (a doc or a video)? Don't click "Request access!" Instead,
follow the steps below.
Here is how to gain access to the Google Drive file:
* Sign out of your personal Gmail by...
WINDOWS 10 - HOW TO CONNECT TO A WI-FI NETWORK USING TASKBAR
Using the Taskbar is the most straightforward way to connect to a new
Wi-Fi network. Here's how:
* Click on the wireless icon in the bottom-right corner of the
taskbar. (If you don't see th...
A number of processes explained in this article are specifically for
the work of department chairs though may apply to other faculty.
Establishing regular communication with your LFC (Liaison for
Computing) will enable IT to best support the needs of your...
This article addresses common questions posed by faculty who are
transitioning from full-time teaching to retirement. Department heads
review a list of faculty associated with their department and mark any
accounts which need to be deleted, usually instru...
Summarize the function of the topic being documented here. Identify
the audience for this article either in the summary or in the Subject
(.e.g Faculty/Staff, Students, All Users) or both. Include important
notes or warnings in red here.
* Step 1
* St...
To ensure you are logging to to Augsburg's network, which is
especially important if you are logging in to a Windows computer for
the first time, and if you want access to Orgs, Facstaff, and Student
folders, use the "Log on to OES Network" option. OES Ne...
There is a new way to print at Augsburg! Instead of installing
individual printers, you will install one print queue which will hold
your print job. Then you will go to any printer set up to work with
the queue and scan your fob. Tap your print job on the...
To salvage a file, such as a Microsoft Word document (from your Augnet
Folder) that was lost, follow these steps:
* Open the person's H-drive and check for a temporary file. If one is
found, open it through Microsoft Word normally if a doc file.
Otherw...
Here are the quick steps to configure a Remote Desktop Connection to
use the secure gateway.
CONNECTING FROM A PC COMPUTER
1. Open Remote Desktop Connection
2. Enter rdp.augsburg.edu as the Computer name
3. Expand Options
4. Make sure that the U...
Participants who are joining a Zoom meeting (not hosting) can access
the meeting in the following way.
Note: The very first time you join a Zoom meeting from a particular
computer, you will be prompted to download and install the program.
Follow the pro...
Set up a static Zoom link so that you can use the same link to connect
with others via Zoom video/phone conferencing. If this setting is not
turned on, then Zoom will create a link with a different Meeting ID
every time you start a Zoom meeting session. A...
When a person you know is being impersonated in an email that looks
like it is from them but the actual source email is not recognized as
valid - this is an example of a phishing attempt. We see this from
time to time where bots scour the public facing de...
WHAT TECHNOLOGY SHOULD BE CONSIDERED FOR MEETINGS?
* LFCs would love to show a new tech tool or tip for 5 minutes at
Department meetings.
* Allow extra time for setup and audio/video troubleshooting if
using web conferencing software.
* Share presen...
Instruction on how to locate and use Microsoft Camera App:
1. Click on the Microsoft symbol at the bottom left hand corner of the
screen.
2. Then, type in Camera.
3. Click on Camera
4. The image of the forward facing camera will pop up on the scre...
A Remote Desktop Connection is available to people with Augsburg
University accounts who need access to a windows PC application from
off-campus or from a Mac on or off-campus. This article covers how to
connect rdp.augsburg.edu from both a Mac and a Wind...
Here is the simplest setup for videoconferencing in a room that does
not have built-in videoconferencing capabilities:
* Logitech MeetUp set on podium, wired to room PC (this is possible
because the USB-C cable is super long!
* Logitech MeetUp for m...
_VIEWING PAY SLIPS ONLINE (FACULTY AND STAFF)_
Faculty and Staff can view and print their Pay Slips online through
Unit4 Agresso Web / Administrative Self Service
> Prerequisites: PDF viewer application (such as Adobe Reader
> [http://get.adobe.com/rea...
_VIEWING W2S ONLINE (FACULTY AND STAFF)_
Faculty and Staff can view and print their W2s online through Unit 4
Agresso Web / Administrative Self Service
> Prerequisites: PDF viewer application (such as Adobe Reader
> [http://get.adobe.com/reader/]); Ena...
This article explains how to manually set up your Windows 7 computer
to use the AUGSBURG wireless network. Only use this procedure if
automatically connecting to the AUGSBURG network does not perform as
expected.
- Prior to initiating steps please verif...
ZOOM BREAKOUT ROOMS
Zoom Breakout Rooms allows the host to seamlessly split your Zoom
meeting into separate sessions for small group discussions, and then
bring those sessions back together to resume the large group meeting.
As the meeting host, you can s...
This knowledgebase article covers the following topics: set up your
Augsburg Zoom account, connecting to meetings, and commonly used
features of Zoom. The first time you connect to Zoom from a computer,
you will be prompted to download and install the pro...
