Knowledgebase: Department Chair FAQ
Important Things for Department Chairs to Know (Faculty/Staff/Chairs)
Posted by Christy Mattingly on 25 January 2016 01:50 PM

There are complex processes explained in this article which are helpful for Department Chairs to be aware of in case questions arise.

  • AAC (Academic Affairs Committee) web site: 
    Find deadlines for course and program submissions and approvals.
  • IT Department Structure
    The Information Technology Department is composed of three areas: User Support, Systems/Network (SysNet), and Administrative Information Systems.
    User Support includes:
    • Administrative Liaisons for Computing (LFC) for business staff support
    • Academic LFCs and an E-Learning Specialist to support faculty/academics
    • Teaching and Learning Spaces LFC for classrooms and the library
    • TechDesk which provides both student and faculty support.

  • Faculty On-boarding Process (link to flowchart image on Google Drive *Augnet sign in required*)


  • Budget Access
    The LFC will submit a ticket. The Senior Financial Analyst is responsible for approving the request. Then, access will be set up by a member of the Administrative Information Systems area of IT.

  • Computer Hardware

    • Faculty and Staff computers are ordered in the Spring. Please let your LFC know if any additional faculty or staff will be joining the department who warrant an Augsburg computer.

    • Computers are leased on a multi-year cycle. The Augsburg College UPC label on the computer notes the year a computer was received. The two digits before the hyphen indicates the year, for example “YY” indicated the year: xxxxxxYY-xxxxxx. So if YY is equal to 13, then the computer will be replaced in the summer of 2016. (Note: IT may begin using the year the lease is up, so if this number higher than 15, that is the year it will be replaced.)

    • This is a “flat lease” so it is important to indicate what computers are needed in the Spring. LFCs will reach out to faculty and staff to determine the type of computer to order. Customizations are not available. Choices are limited to either Mac or Windows machines and either laptops or desktops.

    • External monitors for laptop users can improve efficiency with more screen real estate. Consider purchasing one per year out of your Department budget.

    • With the exception of external optical CD/DVD drives, peripherals (mouse/keyboard) for laptops are not covered under the IT budget.

  • Options for Moodle/EdTech Development

    • A general overview of Augnet resources is offered by the LFC,  as well as a Library Orientation. If a new instructor is teaching in the hybrid format, additional time with the E-Learning Specialist can be scheduled. New faculty receive a “Welcome Letter” and emailed invitation to schedule an individual orientation.

    • Moodle Huddles, open to any and all faculty, are scheduled on specific topics during the first week of the Fall and Spring semesters. These sessions are well-attended by faculty. The E-Learning team provides one-on-one support helping to tweak course sites. Departmental Moodle Huddles are typically scheduled in May. The E-Learning team presents on relevant and timely features, showing the possibilities with available technology. A collaborative site with multiple instructors and Department Chair as a space where faculty can work together to develop a course can be set up by request.

    • One-on-one scheduling is available either in-person or via a remote session based on availability anytime throughout the year. Please keep in mind that the first few weeks of a term are extremely busy, particularly with new hire orientations.
(keywords: department chair)
http://go.augsburg.edu/chairs
Last Modified: 2016/08/12


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 welcome letter.docx (31.13 KB)

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