This process will walk you through activating your new AugNet account, which gives you access to technology resources at Augsburg.

Before activating your account, take a moment to make sure you meet the following conditions. 

• Have you registered for classes? Before your account can be set up, you must work with staff in the Enrollment Center (or advisors within some programs) to register for classes in an upcoming term. Some graduate programs will register you automatically for your courses; check with your admissions counselor or program coordinator to see if this is the case for you. If you have not registered for classes you will not be able to activate your account.
  
  
• Do you agree to abide by the Policy on the Use of Computing Resources? By activating your account, you agree to abide by this policy. The policy is below; follow the "Usage Guidelines" link in the last paragraph for further details.
  
  Augsburg College provides computing resources geared to the realization of its vision as a distinctive college community. This community--as articulated in Augsburg 2004: Extending the Vision benefits from Information Technology (IT) innovation toward each of the four strategies it has embraced: In affirming its distinctive identity, in providing a transforming education, in pursuit of vocation, and in support of an effective work culture.
  
  
  1. It is the policy of Augsburg College that computing resources be used in a legal, ethical and responsible manner.

  2. Any use of computing resources that would impede teaching, learning, research or administration; or that would violate an applicable license or contract is a violation of this policy.

  Violation of this policy may result in immediate suspension of computing privileges, with referral to appropriate College or criminal authorities for consideration of penalties which may include dismissal or other discipline. This document is intended to work in conjunction with existing policies within the Augsburg College Student Guide, the Student Handbook, the Augsburg College Faculty Handbook, the Augsburg College Employee Handbook, and the departmental technical policies and standards as administered by Information Technology.

  The College maintains Computing Resources Usage Guidelines to help you understand and comply with this policy. Any questions regarding interpretation or application of this policy should be directed to the Chief Information Officer.

When you're ready to activate your account, click on the link below to begin the process.

I agree to the usage policy, and I'm ready to activate my account.

You will need your student ID number in order to activate. You can find this number on your ID card or you could contact the TechDesk for your ID number.

Phone: 612-330-1400

Email: TechDesk@augsburg.edu

If you're not ready to activate your account right now, you may return to this page at any time. If you have questions about the usage policy, feel free to contact the Manager of Student Support at santand@augsburg.edu or student computing at techdesk@augsburg.edu

As an internet service provider, Augsburg University is subject to the DMCA and is required to take certain steps to protect itself when we are made aware of a copyright violation on our network.

If we receive a complaint about the IP address assigned to your computer we take the following action:

First Offense

• We will block your computer's internet connection.
• We will send you an e-mail to let you know we've received a complaint and instruct you on what to do next.
• You will need to remove the offending file and change the settings in your file-sharing program so that others can no longer download files from your computer.
• You will have to make an appointment to meet with a member of IT staff. He or she will inspect your computer to verify that the infringing file has been removed and the settings have been changed before we restore your network connection.

Second Offense

• We will block your computer's internet connection.
• We will send you an e-mail to let you know we've received a complaint and instruct you on what to do next.
• You will need to remove the offending file and change the settings in your file-sharing program so that others can no longer download files from your computer.
• You will have to make an appointment to meet with a member of IT staff. He or she will inspect your computer to verify that the infringing file has been removed and the settings have been changed before we restore your network connection.
• We will also strongly recommend that you consider removing the filesharing program from your computer to protect yourself from future violations.

Third Offense

• You will be referred to the Vice President for Student Affairs for disciplinary action.

Has anyone at Augsburg been sued for sharing copyrighted files?

Yes. This is confirmed in a news article dated 11/22/2004.

What are the consequences if the entertainment industry sues me?

Many people who have been sued have settled with the industries to avoid going to court. While statistics on the amounts of these settlements are difficult to find, the average settlement seems to be in the range of $3000.

The law provides for a minimum payment of $750 per infringing item if a case is tried in civil court. If a case is tried in civil court and you are found to have been infringing – even unwittingly – you can be subject to civil damages of between $750 and $150,000 per infringement and even criminal jail time.

On October 4, 2007, a Duluth woman (sued by the RIAA) was found guilty of violating copyright law for sharing 24 songs from her computer. The jury ordered her to pay over $9000 for each song, for a total of $222,000!  When she appealed the verdict in 2009 the case was retried and the jury awarded record companies $1.92 million dollars or $80,000 per song!

Whether you choose to settle or go to court, you will probably have lawyers' fees to pay (in addition to any settlement or fines), along with the hassle of dealing with the entire process.

For more information on filesharing, the law and Augsburg's network please go to http://go.augsburg.edu/filesharing.

 

 

(keywords: filesharing, illegal, procedure, DMCA)

http://go.augsburg.edu/illegalshare

Last Modified: 2018/2/15

Web browsers often keep a cache (local copies) of web files so that web pages will load faster. For example, if you visit the Inside Augsburg site frequently, your browser may keep local copies of the images at the top of the page so that you don't have to spend time downloading them every time you visit. Clearing or emptying the browser cache can help resolve some web browsing issues.

Check these short video tutorials on how to clear your browser cache. 

• Chrome: https://www.loom.com/share/d0bdd60d603e4a3283c606c71751398f
• Firefox: https://www.loom.com/share/671ce8f8160b4fad84f29c0e36b07d56

Find your browser in the list and follow the instructions to clear your browser cache.

  Safari (Mac)

1. With Safari open, click on the "Safari" words in the upper left hand corner of the Mac screen.
2. Choose Preferences from the menu that appears.
3. Click the privacy tab. Click the "Manage Website Data" button.
4. Click "Remove all" button on the lower left corner. 
5. Click Remove Now in the pop up window.
6. Reopen the program to browse the web.

  Internet Explorer (Windows)

1. With Internet Explorer open, click on the "Tools" menu at the top of the browser window.
2. Choose "Internet Options" from the menu that appears.
3. Choose the "General" tab from the tabs at the top of the Internet Options window.
4. Find and click the [Delete Files...] button in the General tab.
5. The program will ask if you want to delete offline content. Check the box next to "Delete all offline content" and click the [OK] button.
6. Close all Internet Explorer windows.
7. Reopen the program to browse the web.

 Firefox (Windows)

1. With Firefox open, click on the "Firefox" menu at the top of the browser window.
2. Choose "Options" from the menu that appears.
3. Click on the "Privacy" icon (a key on a keychain) on the left side of the Preferences window.
4. Click on the blue text that says "clear your recent history."
5. Under the Details drop down arrow, uncheck everything except for "Cache."
6. Click the [Clear Now] button in the bottom right of the window.
7. Close all Firefox windows.
8. Reopen the program to browse the web.

 Firefox (Mac)

1. With Firefox open, click on the 3 bars stacked on top of each other in the upper right hand corner.
2. Choose "Preferences" from the menu that appears.
3. Click on the "Privacy" icon (a mask icon) on the left side of the Preferences window.
4. Find "Cache" in the listing on the right side of the Preferences window. You may need to scroll down to find it.
5. Click the [Clear] button next to the "Cache" listing. When it is finished, the button will become transparent.
6. Close the program by clicking on the "Firefox" menu and choosing "Quit Firefox."
7. Reopen the program to browse the web.

Google Chrome (Mac, Windows, Linux) 

1. With Chrome open, click on the button that looks like 3 dots stacked on top of each other in the upper right hand corner
2. Click on More Tools
3. Click on "Clear browsing data..." 
4. Change the start date to "The Beginning of Time"
5. Uncheck everything except for "Empty the Cache"
6. Click on "Clear browsing data"
7. Close all Google Chrome windows
8. Reopen Google Chrome to browse the web

If the portal does not open up in your web browser try refreshing the page or switching to a different browser such as FireFox for example.

(keywords: guest, wireless, visitor, reviewed15)

• Make sure your Wi-Fi is on. Click on the Wi-Fi icon in the menu bar and select "Turn Wi-Fi On".

• Click on the Wi-Fi icon in the menu bar to display a list of available wireless networks.
• Choose the network named Augsburg from the list.
• Open Safari or another web browser. It will automatically display the Wireless Internet login page.
• Enter your AugNet username and password in the Wireless Internet page, and click “Submit”. 

1. A “Login Successful” page will display, and your usual web page will load in a new tab.
2. The Wi-Fi icon in the menu bar will show your wireless signal strength when you are connected.

4. If the SafeConnect policy key is already installed on your computer, you will be prompted to log in once a month. Otherwise, proceed to the next step.

5. When you launch your favorite browser, it will automatically display the Wireless Internet login page. (If it does not, click the “Reload” button in your web browser).

6. Enter your AugNet username and password in the Wireless Internet login page, and click “Submit”.

7. After you log in, the system will prompt you to download and install the SafeConnect Policy key. Click the [Download] button to download the installer. After downloading the installer, double-click on it to install the Key on your computer.

8. When the Key is finished installing, it will open and ask you to log in. Log in with your AugNet username and password.

The SafeConnect must be able to access the internet before it will pop up. If you have a personal firewall program installed on your computer (such as Norton Internet Security) you may need to configure that firewall program to allow the SafeConnect to access the internet.

9. The Key will check your computer to see if it meets the security requirements. If it does, you may now open your web browser to view pages.

10. If your computer does not meet all requirements, you will be directed to a web page that will explain what you need to do in order to meet those requirements. Your internet access on the Augsburg network will be restricted until all requirements are met.

You may connect your laptop to a different network named Augsburg-Guest even if your computer does not meet the security requirements for the Augsburg network.

When you are not on Augsburg’s campus, SafeConnect will be dormant on your computer and will not affect your ability to connect to other wireless or non-wireless networks.

(keywords: safeconnect, windows, compliance)

How do file-sharing programs work?

Most file-sharing programs are "peer-to-peer" programs. This means that rather than having one central repository for all the files available for download, the program keeps track of what files all of its users have. When you download a file using a peer-to-peer program, you're not getting that file from a central server - you're getting it from someone like you who also has that program installed on their computer. Everyone using the program shares their files with everyone else; thus the term "file-sharing".

The settings in your file-sharing program determine which files you are sharing with others. If the settings are configured incorrectly, you could end up sharing your entire hard drive -- a big security risk for you.

How can I tell if my computer is distributing files?

Most file-sharing programs have a configuration panel where you can designate how many people can get files from you at once (your upload capacity) and which directories are shared. If your upload capacity is greater than 0, and if any directories are shared, then other people can download files from your computer. If you aren't sure where to find these preferences, check the Help feature or the online user manual for the program you are using.

Note: Some programs use 0 to mean unlimited instead of meaning 0.  It will often appear like this [0: unlimited] next to the settings.  Make sure that if you have set something to 0 it means 0 and not unlimited.

How do I stop my computer from distributing files?

The exact configuration depends on which file-sharing program you are using. Consult the Help feature or the online user manual for your program. To be absolutely sure that you're not distributing files, you can always uninstall your file-sharing program.

Note: It is not possible to turn off "sharing" in a bittorrent program. While you are downloading anything in a bittorrent program (e.g. uTorrent, Bitcomet, Azureus, etc.) the item you are downloading is being shared with other computers.  Your computer continues to share those files as long as you are online, even after you have finished downloading them.

What is the DMCA?

DMCA stands for Digital Millennium Copyright Act. The DMCA was signed into law in 1998, and contains regulations relating to several areas of copyright law. The regulation that most directly affects filesharing on campus states that an internet service provider (ISP) may be held liable for activities (that infringe copyrights) on its network if it does not take action to block access to infringing material when notified.

Augsburg College is an ISP to everyone using its network, thus this provision applies to the college.

What does it mean if the IT department receives a "copyright complaint"?

Industry groups like the Recording Industry Association of America (RIAA) and the Motion Picture Association of America (MPAA) sometimes send notices to internet service providers informing them that someone on their network is allowing others to download copyrighted files from them - a violation of copyright law. Because Augsburg College is an ISP for people using the campus network, we sometimes receive such notices.  When we receive these notices we have a procedure in place to respond to them.  You can read more about our procedure by clicking this link - http://go.augsburg.edu/illegalshare.

How does the entertainment industry find out who is downloading their songs, movies, or other digital content?

Every computer on the internet uses a unique numerical address called an IP number or IP address. Your computer's IP address varies, depending on which internet service provider you connect through. Any time two computers connect to one another online, they exchange IP addresses. This means anyone (including industry groups) on a file-sharing network can find the IP address of a computer that is sharing copyrighted files.

Groups of IP addresses are registered to different internet service providers. Once an industry group finds the IP address of someone who is sharing copyrighted files, they can search the registration database to find out which internet service provider the infringer is using. Usually, they cannot trace an IP address directly to an individual without the cooperation of the internet service provider - which is where the DMCA comes in.

Are there legal alternatives for downloading?

Absolutely!  An organization named Educause has compiled a list of places and services where you can legally purchase and/or download the content you want to watch and listen to.  Go to Educause Legal Sources for that list.

(keywords: filesharing, illegal, DMCA)

Steps you can take

When your computer has a virus or spyware infection, you just want to get it clean!  Here are some general steps to follow to remove the infection and get your computer back to normal.

• Scan your whole computer for viruses with an updated antivirus program, and remove any viruses it finds.  Then scan it again to make sure they're really gone! If you don't have an antivirus software on your computer, search for AVG or Avast! antivirus, they are both excellent free tools.  
  
  
• Are there viruses your antivirus program couldn't remove?  Run the scan again with your computer in Safe Mode.   This is a special diagnostic mode that makes it easier for viruses to be removed.  To start your computer in Safe Mode, hold down the F8 key while your computer starts up, and choose "Safe Mode with Networking" from the menu that appears.
  
  
• Scan your whole computer for spyware with at least TWO updated anti-spyware programs. Then scan it again to make sure the problems are really gone! 
  
  
• Is there spyware on your computer that your anti-spyware software can't remove?  You might be able to find removal instructions online -- do a web search for the name of the program.  But be careful; some removal procedures can damage your installation of Windows if performed incorrectly.
  
  
• Clear your browser's cache, delete all your browser's cookies, and delete all of the files from your computer's "Temp" and "tmp" directories.
  
  
• Look at the list of programs installed on your computer by opening the "Add/Remove Programs" control panel.  Do you recognize all of the programs that are listed?  If there's one you don't recognize, do a web search for the name of the program.  Is it something you want to keep on your computer?  If not, remove the program by clicking the "Remove" button on the right-hand side.
  
  
• Got a virus or spyware you can't remove?  Is your computer still having problems even though the scans don't find anything?   You can make an appointment with a TechDesk staff member for advanced troubleshooting.  
  
  

If you have questions or need help with any of these steps, we're here to help!  Contact the TechDesk for guidance, or to schedule an appointment for in-depth help. Phone: 612-330-1400

1. Go to the Apple Menu and open System Preferences.  Then, select the "Network" preference pane.
2. Choose Wi-Fi from the left-hand sidebar.
3. On the right side of the window, check the box labeled "Show Wi-Fi status in menu bar".
4. You should now see the Wi-Fi icon near the upper right-hand corner of the screen.

Internet Explorer 8, Firefox 17 and higher, Firefox 3x, Google Chrome, and Safari

http://its.yale.edu/how-to/computer-labs-and-printing/article-printing-web-page-background-colors-and-images

Other articles:

Firefox : http://mzl.la/1xKrJIE

IE : http://support.microsoft.com/en-us/kb/296326

Chrome : https://support.google.com/chrome/answer/1379552?hl=en

(keywords: print, printing, background, web)

Last modified: 2015/03/17

http://go.augsburg.edu/augueststu

What is adware?
A specialized tech dictionary defines adware as "any software application in which advertising banners are displayed while the program is running". The advertising banners might be incorporated into your web browser or be displayed as pop-up windows. Most adware includes a component that tracks which ads you view or click on, and how long you view them.

Why are spyware and adware undesirable?

• Spyware and adware programs usually run in the background, using some of your computer's processing power. This can result in very slow performance.
• Pop-up windows and other advertising can be extremely distracting, particularly if they occur with enough frequency that you are constantly interrupting your work to close the ad windows.
• You lose some measure of privacy as a spyware or adware program tracks how you use the Internet and your computer. In addition, you may be losing control over your personal information if a spyware program records keystrokes or information entered in Web forms, leading to a greater risk for identity theft.

How can spyware and adware get on my computer?

• A program you voluntarily download may come bundled with a piece of adware or spyware.
• A program you voluntarily download may, at a later time, download and install a piece of adware or spyware.
• Depending on your browser settings, viewing certain web sites or clicking on links in certain web sites can cause spyware or adware to be installed.

How do I prevent spyware/adware installations on my computer?

• Carefully read the End User License Agreement (EULA) before downloading and installing any piece of software from the Internet. The EULA describes what terms and conditions you are agreeing to by installing the software.
• Try to visit only web sites run by reputable companies. Internet gambling sites, sites containing adult content, and "freebie" sites are more likely than others to install adware or spyware on your computer.
• Don't click on pop-up ads except to close them. Be careful -- some pop-up ads contain images that look like the button for closing a window. Take your time and make sure you click on the real one!
• Install an anti-spyware program that has an "active blocking" component -- that is, a program that not only detects and removes spyware, but helps prevent the installation in the first place.

Where can I get an anti-spyware (or anti-adware) program?
Anti-spyware and anti-adware software -- similar to anti-virus software -- has been created to help consumers detect and remove spyware and adware on their computers. Some very good products are free for your personal use, and are linked from our download page. Caution: Do your research before downloading any anti-spyware program other than the ones we link to. Some programs that claim to get rid of spyware will actually install spyware.

How do I install an anti-spyware/adware product?
First, choose a product and download the installer to your desktop. Double-click on the installer to run it. Each program's installation process is different; follow the prompts on-screen to complete the installation. The first time you start the program, it may prompt you do set up some configuration options -- again, follow the prompts on screen to complete this process.

How do I scan my computer for spyware/adware?
Update the detection rules in your anti-spyware/adware product and run a full scan of your computer. When the scan is complete, you will be presented with a list of programs or files that were found to be spyware/adware related.

How do I remove spyware/adware from my computer?
The method of removal depends on which anti-spyware/adware program you are using. Usually, you can select items from the "detected" list generated by a scan, and click a button labeled "Fix" or "Remove". Consult the Help function of your program for additional details.

SafeConnect recognizes the following anti-virus programs:

Authentium

Avast

AVG

AVGuard

CA

FSecure

Kaspersky

Malwarebytes

McAfee

Microsoft Security Essentials

Nod32

Panda

Sophos

SpySweeper

Symantec

TrendMicro

Vipre

ZoneAlarm

Additional security requirements may be added at any time to protect the wireless network.
http://go.augsburg.edu/wifireqs