Knowledgebase: Internet
Clearing Your Browser's Cache (Students)
Posted by Dan Hoisington on 16 March 2009 06:08 PM

Refreshing your web experience

Web browsers often keep a cache (local copies) of web files so that web pages will load faster. For example, if you visit the Inside Augsburg site frequently, your browser may keep local copies of the images at the top of the page so that you don't have to spend time downloading them every time you visit. Clearing or emptying the browser cache can help resolve some web browsing issues.

Find your browser in the list and follow the instructions to clear your browser cache.

  Safari (Mac)

  1. With Safari open, click on the "Safari" words in the upper left hand corner of the Mac screen.
  2. Choose Preferences from the menu that appears.
  3. Click the privacy tab. Click the "Remove All Website Data" button.
  4. Click Remove Now in the pop up window.
  5. Reopen the program to browse the web.

  Internet Explorer (Windows)

  1. With Internet Explorer open, click on the "Tools" menu at the top of the browser window.
  2. Choose "Internet Options" from the menu that appears.
  3. Choose the "General" tab from the tabs at the top of the Internet Options window.
  4. Find and click the [Delete Files...] button in the General tab.
  5. The program will ask if you want to delete offline content. Check the box next to "Delete all offline content" and click the [OK] button.
  6. Close all Internet Explorer windows.
  7. Reopen the program to browse the web.

 Firefox (Windows)

  1. With Firefox open, click on the "Firefox" menu at the top of the browser window.
  2. Choose "Options" from the menu that appears.
  3. Click on the "Privacy" icon (a key on a keychain) on the left side of the Preferences window.
  4. Click on the blue text that says "clear your recent history."
  5. Under the Details drop down arrow, uncheck everything except for "Cache."
  6. Click the [Clear Now] button in the bottom right of the window.
  7. Close all Firefox windows.
  8. Reopen the program to browse the web.

 Firefox (Mac)

  1. With Firefox open, click on the 3 bars stacked on top of each other in the upper right hand corner.
  2. Choose "Preferences" from the menu that appears.
  3. Click on the "Privacy" icon (a mask icon) on the left side of the Preferences window.
  4. Find "Cache" in the listing on the right side of the Preferences window. You may need to scroll down to find it.
  5. Click the [Clear] button next to the "Cache" listing. When it is finished, the button will become transparent.
  6. Close the program by clicking on the "Firefox" menu and choosing "Quit Firefox."
  7. Reopen the program to browse the web.

Google Chrome (Mac, Windows, Linux) 

  1. With Chrome open, click on the button that looks like 3 dots stacked on top of each other in the upper right hand corner
  2. Click on More Tools
  3. Click on "Clear browsing data..." 
  4. Change the start date to "The Beginning of Time"
  5. Uncheck everything except for "Empty the Cache"
  6. Click on "Clear browsing data"
  7. Close all Google Chrome windows
  8. Reopen Google Chrome to browse the web
 
http://go.augsburg.edu/clearcache
Last Modified: 2018/02/15
 

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