Knowledgebase: Faculty and Staff
Clear Password for a Wireless Network on Mobile Devices (Faculty/Staff/Students)
Posted by Eric Strom on 13 February 2019 10:40 AM

Clear your password for wireless networks on mobile devices

To prevent the risk of account lockouts after changing your Augsburg password, these steps should be taken on your non-Augsburg provided mobile devices. It is recommended to verify passwords are cleared for any Augsburg wireless networks (Augsburg and Augsburg Guest). 

We recommend you PRINT this article prior to coming to campus. 

 iOS (iPhone, iPad)

  1. Tap Settings > WiFi (enable WiFi if currently off)
  2. Tap the blue " i " circle icon next to the Augsburg network
  3. Select Forget this network. If you do not see the option to forget a particular network, then that network has not been used by that device.
  4. Reconnect to Augsburg WiFi and enter your current password 

Android

  1. Tap Settings > WiFi (enable WiFi if currently off)
  2. Tap and hold (long press) the wireless network name.
  3. Select "Forget". If you do not see the option to forget a particular network, then that network has not been used by that device.
  4. Reconnect with your current password.
    1. Security is MVCHAPV2
    2. CA Certificate: Do not check
    3. Anonymous Identity: (Leave blank)

 How to Delete a Wireless Network Profile in Windows 10

  1. Click the Network icon on the lower right corner of your screen
  2. Click Network settings
  3. Click Manage WiFi settings
  4. Under Manage known networks, click the network you want to delete
  5. Click Forget. The wireless network profile is deleted
  6. Reconnect to the Augsburg and Augsburg-Guest WiFi networks and enter the new username and password

Forget a Wireless Network in Mac OS X video (23 seconds)

  1. Select the WiFi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu
  2. Click on WiFi in the menu on the left and click Advanced located at the bottom right of the pop-up window
  3. Select Augsburg (and Augsburg-Guest if it appears) and click the minus sign. Click OK

https://go.augsburg.edu/forgetnetwork

 

Last Updated: 2021-7


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