Knowledgebase: Faculty and Staff
Zoom Video Conferencing Overview (Faculty/Staff/Students)
Posted by Christy Mattingly on 07 November 2016 04:24 PM

This knowledgebase article covers the following topics: set up your Augsburg Zoom account, connecting to meetings, and commonly used features of Zoom. The first time you connect to Zoom from a computer, you will be prompted to download and install the program. Follow the prompts as they appear on your screen.

Zoom Video Conferencing Setup:

 Note: The first step is to go to the Augsburg Zoom site and sign in with to set up your Zoom account to be associated with your Augsburg account.

  1. The host of the meeting starts by logging into the Augsburg Zoom site or by installing and opening Zoom via the computer applications menu. The host will provide a link and meeting ID for participants to connect to the Zoom video conference.

  2. Connection options:
    a. Connect via the link provided in email or the calendar invitation depending on how the host sent the link.
    b. Connect by going to the Zoom site and entering the 9-digit Meeting ID number or Meeting Name.

    Field for entering meeting id or meeting room name with a blue join button

  3. The very first time you use Zoom on a computer, you will need to log in via the SSO (Single Sign On)"Login with SSO" option. If you see these prompts, choose the options as indicated below. Enter "augsburg" if the next field is blank.

    Click the SSO sign in button and enter ""  enter domain name
  4. Click "Start with video".
    Start meeting with video button
  5. Move the mouse pointer to the bottom of the screen to view the toolbar. If the toolbar hides, point the mouse at it to make it appear.

    Zoom toolbar with buttons in order - mic, video, invite, participants, share screen, chat, record, leave meeting

    If sharing the screen, the toolbar moves to the top and looks slightly different.

    Zoom toolbar with buttons in order - mic, stop video, Manage participants, New share, Pause share, Annotate, More, leave meeting

    Click the Annotate button has a picture of a marker drawing a white line  "Annotate" button to open the Annotation toolbar. Click the "More" button to see options such as Recording.

    More menu options include Chat, Invite, Record (Alt + R), Disable Attendee Annotation, Hide Video Panel, Audio Options..., Video Settings..., End Meeting (Alt + Q)

  6. When sharing the screen as a Whiteboard, the Annotation toolbar becomes available.

    Annotation toolbar with tools: select, textbox, draw with further options for drawing straight lines or freestyle, Spotlight, Eraser, Formatting options, Undo, Redo, Clear all items, or Save the annotations

  7. The Chat pane can be helpful for collecting questions for the speaker or for using as a back-channel during a presentation.

    separate window showing group chat where Sailor says "Hello Everyone"

  8. Raise Your Hand

    Participants button shows avatars with number of connections to Zoom
    a. Click the "Participants" button to open the Participants pane.
    b. Select the "Raise Hand" link to indicate your desire to speak.
    c. A hand will appear next to the participant name and the instructor will receive a visual cue that the hand is raised:

    Outline of a hand appears next to the participants name - viewed in the Participants pane as a list of those who joined the Zoom conference

  9. Mute/Un-Mute the Microphone

    Microphone image showing it is not muted When the microphone is green, it is on. Click to turn it off (mute).
    Microphone image showing the mic is muted with a red crossline indicating it is off When the microphone displays with a red slashmark, click to turn on the mic (un-mute).

  10. Zoom recordings are automatically saved to your documents folder under \\Documents\Zoom. Make sure you start to record only when the presentation is ready, not as you are getting prepared. The recommended length of video recordings is between 1-10 minutes for content. Videos can be uploaded to Google Drive or YouTube (best option for closed captioning) to be shared. Note: Delete the video file off of the hard drive in classroom computers to avoid performance issues.

    folder tree of Documents > Zoom

    files inside of Zoom folder - audio only (m4a), meeing_saved_chat.txt, playback.m3u, zoom_0.mp4

Links to other KB articles: (upload the recording to YouTube and add closed captions)
Zoom Live Trainings    
Zoom Tutorials
How to Zoom YouTube Videos
Zoom website:

Last Modified: 2018/07/31

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